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Cetus3d filament guide4/10/2023 If appropriate Refunded payments will then be issued using the original payment option.Once we receive the goods back we will then check them and if everything is as it should be be will issue a refund.send the goods back in their original packaging.email idig3dprinting at and we will issue a Return Authorization Number (RAN).Content on the Terms and Conditions page supersedes this content. For the full terms please see our Terms and conditions page. This is a brief account of our returns policy. A repair or replacement will be issued for faulty goods once they have passed inspection and been found by iDig3Dprinting to be faulty. After this time you will need to contact the Manufacturer. Faulty goods can be accepted for return upto 60 days from receipt of the goods (However we prefer to offer diagnostics and repair solutions prior to an actual return, its better for the environment). Refunds and returns for faulty items works a bit differently. We are not a charity or a lending library. All requests for refunds are subject to inspection by iDig3DPrinting of the returned item. We are afraid we cannot issue refunds for products that have been defaced, altered, used, or damaged in any way. Shipping costs of returned items are paid by the customerĪ full refund will be issued for unopened items that are returned in their original packaging that are in a “as new” re-saleable condition minus additional costs that are incurred by iDig3Dprinting like payment processing fees, custom duties or charges. You can return your goods to iDig3Dprinting for any reason within 14 business days following receipt at your delivery address as long as they are in a re-saleable condition.įilaments & resins cannot be returned once opened as once exposed to air these items perish.ĭownloadable goods and 3D print samples cannot be returned and no refund will be issued. However, bear in mind that we cannot say whether a particular product will be right for the purpose that you intend to use it for. To prevent ordering incorrect items, if you are unsure just ask and we can offer some guidance. Firstly, if you want to return a product or you have a faulty product please get in touch as soon as possible!
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